General
- » What is Carbonmade?
- » Is the site secure?
- » How does Carbonmade search yield results?
- » Does Carbonmade support SWF's that reference other files?
- » What does the Meh plan get me?
- » What does the Whoo! plan get me?
- » Is Carbonmade available in my language?
- » How much does Carbonmade cost?
- » Is my data safe?
- » Can I install Carbonmade on my own web server?
- » Do you provide phone support?
- » What image formats can I use?
- » How do I get my portfolio featured on Carbonmade?
- » How do I track who is viewing my portfolio?
- » How do I use a custom domain?
- » Do you plan to release an API?
- » Do you have an affiliate program?
Settings
- » Why do my images appear to have lost color and saturation?
- » How do I send a friend a link to my portfolio?
- » I forgot my password. How do I reset it?
- » How can I change the style of my portfolio?
- » I have a new email address; how do I update it?
- » How do I change my password?
- » How do I delete an image?
- » How do I remove my portfolio from Carbonmade?
- » How can I add projects and images?
- » How do I delete a project?
- » How can I add information about me?
- » How do I change my Carbonmade URL?
- » Can I forward my old URL to my new URL?
- » What are tags and how do I add them?
- » What does hiding my project do? What about making it visible?
- » How do I upgrade from Meh (free plan) to Whoo! (paid plan)?
- » How do I downgrade from Whoo! (paid plan) to Meh (free plan)?
- » How many projects, images, and videos do I have left?
- » What dimensions should my images be?
Billing
- » Can I pay for Carbonmade in my own currency?
- » Are there signup fees? Cancellation fees? What about hidden fees?
- » Are there discounts for non-profits?
- » Where can I view my past invoices?
- » How do I update my credit card information?
- » Do you offer refunds?
- » Can I pay in advance if I’m going away on a vacation?
- » When will I be billed next?
- » How do I cancel my account?